Your meter is outside or in a separate building.
How to top up electricity meter without key.
If you ve got a smart meter and are on our smart payg plan you can top up your electricity and gas online.
There are around 4 million prepayment energy meters in.
However if you ve got an older traditional meter or you re on smart payg standard and use a key or card to top up you ll need to top up at a paypoint instead.
Check the receipt once you ve topped up.
This is to make sure your supply doesn t stop.
Top up your key or card at a convenient payzone or post office.
We also operate a friendly non disconnection policy on most meters.
Put the key or card into your meter.
Find your nearest paypoint or payzone.
Smart pay as you go means you can top up wherever whenever.
If they can t move it they have to replace it with a normal meter that lets you pay after you use energy rather than in advance.
You can add up to 99 at a time to your meter but be aware that it will.
Once you ve set up your key you re ready to top up.
There is no top up limit on a gas card.
You can do this by popping it into the meter and leaving it there until it beeps.
Your meter is in a shared cupboard that you don t have a key for.
Understanding your electricity meter understanding your electricity meter.
Top up at your nearest paypoint or payzone.
You can top up a maximum amount of 49 per transaction on your key or card and your electricity meter will hold up to 249.
It s easy to keep your pay as you go meter topped up.
All electricity suppliers are replacing smart card meters smartpower with key meters.
Topping up your electricity meter online.
As of the 31st august 2012 you will not be able to top up your card at your local shop.
Electricity credit will transfer automatically.
For an electricity key you can add up to 49 per transaction up to a limit of 255 in total.
After you ve topped up insert your key into the meter and wait 5.
Put your key or card into the meter for at least a minute to activate it.
You ll know if you have a prepayment meter if you have to top up a prepayment card key or app to pay for your gas or electricity.
Gas meters hold a maximum of 999.
Confirm how much you d like to pay to top up.
Key meters work in similar ways to smart card meters you top up a plastic key and when you put the key into your meter the credit is transferred to the meter.
You just need to take your electricity key or gas card to your nearest paypoint or post office branch.
See if you can switch getting started simply register your new gas card electricity key before you topping up.
You can t top up anywhere nearby.
They must try to move your meter to somewhere you can get to.
After a minute has passed your key will be connected and ready to top up.
The cashier will top up the key or card and after taking your payment return the key or card to you with a receipt.
If you can consider topping up more than you normally would to reduce the risk of running out of credit.